Fescalo's commitment in assisting you goes far beyond our product and solution
offerings. We offer specialized customer support to ensure your IT infrastructure
is running at its best. There are several support systems which put you
in control of what is most valuable to your organisation, from phone support
to on-going management and maintenance. Choose from the plan that best matches
your organisation's requirements, your staff's expertise, and the complexity
of your operations.
- On site support, whereby a representative will visit your company.
- Telephone support.
- Email support.
- Support forum (online).
In addition clients may receive periodical newsletters containing information
about updates and new features.
Most updates, requests or customisations can automatically be obtained
and processed from within the application itself without the need to reboot
the application or interrupt ongoing operations.
|
 |