Customer Relationship Management (CRM) is the intelligent way to manage
your relations, customers, partners and suppliers. Primary features include:
- Manage contact and address details.
- Branching relations into departments.
- Call Management: the collection of actions, communications and events
for each relation in order to trace, monitor and log actions carried out
by individual users.
- Document Management: manage and create documents for relations i.e.
invoices, reminders and orders.
Each relation in Fescalo has links with Contract Management, Invoice management
and Order Management.
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